Never Miss Another Patient Call
EchoFoyer designs and deploys a custom AI receptionist for your practice — answering calls, triaging enquiries, and booking appointments so your front desk can focus on the patients in the room.
Missed calls mean missed appointments
When reception is busy, on another line, or the clinic is closed, patients call the next practice. Every unanswered call is a lost appointment — and sometimes a lost long-term patient. See how an AI receptionist compares to a virtual receptionist or a traditional answering service. EchoFoyer builds this for Melbourne practices, with flat monthly pricing from $350 AUD.
What are missed patient calls costing your practice?
A rough estimate, not a promise — adjust the numbers to match your business.
Assumes 40% of missed calls would have converted to a booking. An estimate for discussion, not a guaranteed figure.
Stop losing this — book a free consultHow it handles real practice calls
New Patient Enquiry
Asks whether the caller is a new or existing patient, then collects name, contact details, and reason for the visit — everything your front desk needs to get them booked in.
Existing Patient Booking
Confirms they're an existing patient, then gets straight to scheduling, rescheduling, or cancelling — no unnecessary back-and-forth.
After-Hours Triage
Takes the details of calls outside opening hours and flags them for your team, instead of a caller hitting voicemail and calling the next clinic.
Prescription & Referral Requests
Captures medication or referral details accurately so your practice can action them the next business day.
Built with patient privacy in mind
As a small business, EchoFoyer may fall under the small business exemption in the Privacy Act 1988 (Cth) — but we handle personal information in line with the Australian Privacy Principles (APPs) regardless. For your practice, that means:
- Only collects what's needed for a booking or call-back — not medical history or clinical records
- Calls are recorded and transcribed for quality assurance and to action bookings, disclosed up front
- Third-party providers (voice AI, scheduling, email) may process data outside Australia — full detail in our Privacy Policy
- Access, correction, or complaint requests go straight to the business owner, not a call centre
Read the full Privacy Policy for exactly what we collect, why, and who it's shared with — or ask us directly on your free consult call.
Built for medical & dental front desks
Answers as your practice
Greets every caller with your practice name, not a generic script.
Identifies the enquiry
Booking, prescription, referral, or something urgent — it figures out which.
Triages appropriately
Urgent matters get flagged for your team; routine ones get handled on the spot.
Books the next step
Schedules the appointment or logs a call-back — nothing left hanging.
Common questions from clinics
Yes — early in the call it asks whether you're a new or existing patient, and tailors the rest of the conversation accordingly. It doesn't yet automatically recognise returning callers without asking; that's a deliberate choice to avoid holding more patient data than necessary.
It's built to recognise urgency in what a caller says and flag it clearly for your team to action quickly, rather than treating every call the same way.
No — it's designed to collect only what's needed for a booking or a call-back (name, contact details, reason for the visit), not medical history or records. See our Privacy Policy for full detail.
It's set up with your practice name, hours, and the way you actually want calls handled — the demo on this page shows the medical & dental version, and a deployed agent is tuned further to your specific practice before it goes live.
Two flat monthly retainers: Starter at $350 AUD/month and Pro/Growth at $500 AUD/month, with 24/7 coverage and no per-minute or per-call charges. Starter includes up to 250 inbound calls a month as a soft cap: if you go over, your calls are never cut off and there are no per-call overage charges — we review your volume with you and move you to the Pro/Growth retainer ($500 AUD/month) from your next billing cycle. Book a free 15-minute consult and we'll recommend the right plan.
Already running Cliniko, Halaxy, Nookal, Dentally, or PracSuite? Your AI receptionist syncs to a live calendar and works alongside your existing business number — tell us what you run on your free consult and we'll confirm the fit before you commit to anything.
See it working for your practice
Book a free 15-minute consult and we'll talk through what fits your clinic — or try the demo above first.
See available times
The live calendar loads once you're ready to book — nothing shown until you click.